Privacy Policy

Last Updated: July 01, 2026

At Resolve Spa, we respect your privacy and are committed to protecting the personal information you provide when using our website, purchasing our products, or contacting us.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you have regarding your information.

By using our website, you agree to the practices described in this Privacy Policy.

1. Business Information

Business Name: Resolve Spa

Address:
30 N Gould St, Ste R
Sheridan, WY 82801
United States

Phone: +1 (561) 850-0350

Email: info@resolve.spa

Website: Resolve Spa

2. Information We Collect

We may collect information that you provide directly to us when you use our website or purchase our products.

This may include:

Full name
Billing address
Shipping address
Email address
Phone number
Account information
Order and purchase information
Product preferences
Customer service communications
Information you provide through contact forms

We may also automatically collect certain technical information when you visit our website, including:

IP address
Browser type
Device type
Operating system
Pages visited
Website interactions
Referring website
Approximate location information
Date and time of website visits

3. Payment Information

When you purchase products from Resolve Spa, payments may be processed securely through Stripe.

Resolve Spa does not store your complete credit card number, CVV, or other full payment-card credentials on our own servers.

Payment information is submitted to and processed by Stripe in accordance with Stripe’s privacy and security practices.

Stripe may collect and process information necessary to:

Process your payment
Verify transactions
Prevent fraud
Authenticate payments
Maintain payment security
Provide payment-related services

For more information about how Stripe handles personal information, please review Stripe’s privacy policy on its official website.

4. How We Use Your Information

We may use the information we collect to:

Process and fulfill orders
Process payments
Provide shipping and delivery services
Send order confirmations and updates
Provide customer support
Respond to questions and requests
Manage customer accounts
Process returns, refunds, and exchanges
Improve our website and services
Improve our products and customer experience
Detect and prevent fraud or unauthorized activity
Maintain website security
Comply with applicable laws and legal obligations
Send promotional communications where permitted and where you have provided appropriate consent

5. Order and Shipping Information

When you place an order, we may use your name, email address, phone number, billing address, and shipping address to process and deliver your purchase.

We may share the information necessary to fulfill your order with third-party service providers, such as:

Payment processors
Shipping and delivery providers
Website hosting providers
E-commerce service providers
Customer support providers

These providers receive only the information reasonably necessary to provide their services.

6. Cookies and Similar Technologies

Our website may use cookies and similar technologies to provide and improve our services.

Cookies may be used to:

Keep products in your shopping cart
Remember preferences
Maintain login sessions
Understand website usage
Improve website functionality
Analyze website performance
Support security and fraud prevention
Provide relevant marketing where applicable

You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

7. Analytics and Website Services

We may use third-party services to help us understand website traffic, improve website performance, and provide our services.

These providers may collect information such as:

IP address
Device information
Browser information
Pages visited
Website interactions
Usage information

Third-party services are subject to their own privacy policies and terms.

8. How We Share Information

We do not sell your personal information for money.

We may share personal information with trusted third parties when necessary to operate our business and provide services to you.

These parties may include:

Stripe and other payment service providers
Shipping and delivery companies
Website hosting providers
E-commerce and technology providers
Analytics providers
Customer service providers
Fraud prevention and security providers
Professional advisers
Government authorities or law enforcement when legally required

We require service providers that process information on our behalf to use appropriate safeguards and to process information only for legitimate business purposes.

9. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.

However, no method of transmitting information over the internet or storing information electronically is completely secure.

Therefore, while we work to protect your information, we cannot guarantee absolute security.

10. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

We may retain certain information for longer periods when necessary to:

Complete transactions
Maintain business and financial records
Resolve disputes
Enforce agreements
Prevent fraud
Comply with legal, tax, accounting, or regulatory requirements

When information is no longer required, we may securely delete or anonymize it.

11. Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information.

These rights may include the right to:

Request access to personal information we hold about you
Request correction of inaccurate information
Request deletion of certain personal information
Request information about how your personal information is used
Opt out of certain marketing communications
Withdraw consent where processing is based on consent
Request a copy of certain personal information
Object to or restrict certain types of processing where applicable

To exercise a privacy right, please contact us using the information provided below.

We may need to verify your identity before completing certain requests.

12. Marketing Communications

If you subscribe to our marketing communications, we may send you information about:

Products
Promotions
Special offers
New collections
Updates from Resolve Spa

You can unsubscribe from promotional emails at any time by using the unsubscribe link included in the email or by contacting us.

Transactional communications, such as order confirmations, shipping updates, payment confirmations, and important account notices, may still be sent when necessary to provide our services.

13. Children’s Privacy

Our website is not intended for children under the age of 13.

We do not knowingly collect personal information from children under 13.

If you believe that a child has provided personal information to us, please contact us so that we can take appropriate steps to remove the information.

14. Third-Party Websites

Our website may contain links to third-party websites, services, or platforms.

We are not responsible for the privacy practices, security, or content of third-party websites.

We encourage you to review the privacy policies of third-party services before providing them with personal information.

15. International Visitors

If you access our website from outside the United States, your information may be transferred to, stored in, or processed in the United States or other countries where our service providers operate.

Privacy and data-protection laws in these locations may differ from those in your country.

Where required by applicable law, we will take appropriate steps to protect personal information when it is transferred across borders.

16. California Privacy Rights

If you are a California resident, you may have additional privacy rights under applicable California privacy laws.

Depending on the circumstances, these rights may include rights relating to:

Accessing personal information
Correcting personal information
Deleting personal information
Knowing how personal information is collected and used
Opting out of certain types of data sharing or processing

Resolve Spa does not sell personal information for monetary consideration.

To submit a privacy request, contact us using the information below.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, services, technology, or legal requirements.

When we make changes, we will update the Last Updated date at the top of this page.

We encourage you to review this Privacy Policy periodically.

18. Contact Us

If you have questions about this Privacy Policy or would like to exercise an applicable privacy right, please contact us:

Resolve Spa

30 N Gould St, Ste R
Sheridan, WY 82801
United States

Phone: +1 (561) 850-0350
Email: info@resolve.spa

19. Payment Processing

For payment processing and related payment services, Resolve Spa may use Stripe.

Stripe may process payment and transaction information in accordance with its own terms and privacy practices.

By completing a purchase through our website, you acknowledge that payment information may be processed by our payment service providers as necessary to complete your transaction securely.